Course objectives
This course will:
Draw on Human Factors and Performance Science; understanding human
capabilities and limitations
Develop your understanding of performance and error within complex
systems
Improve your knowledge of Just Culture; how to identify learning without
blame
Demonstrate a diverse range of tools to investigate serious incidents, as
well as near misses
Examine event mapping
Introduce structures for identifying causational factors
Establish how to gather and analyse evidence
Look at conducting interviews; including recognising signs of shock and
post-traumatic stress
Discuss how to develop appropriate corrective actions
Explore how to write an effective investigation report
Date
Friday, 16 September 2022
09:00–16:30
CPD points
6 provided for full attendance
Booking contact
JESSICA LEONARD
JESSICA.LEONARD@liverpoolft.nhs.uk
Delivered by
Specialists in